At WorkForYou, your privacy is not just a promise—it’s a principle. We are committed to protecting your personal data and being transparent about how we collect, use, share, and safeguard your information.
This Privacy Policy outlines how we handle your personal information when you use our website, mobile app, or any of our services. By accessing or using WorkForYou, you agree to the terms outlined in this policy.
We collect only what’s necessary to deliver, improve, and secure our services.
When you sign up or use our services:
Full Name, Email, and Mobile Number
Passwords (securely encrypted)
Profile Photos (optional)
Location or Address for service fulfillment
Payment information (processed securely via third-party providers)
Reviews, ratings, and feedback
Government ID or verification documents (for service providers only)
When you use the platform, we may collect:
Device and browser type
IP address and approximate geolocation
Usage logs and clickstream data
App crash reports and performance metrics
Session duration and access time
We use your data to provide the best experience possible, always with your consent or as required by law.
To match clients with relevant service providers
To manage bookings, schedules, and job history
To send confirmations, updates, and reminders
To process and secure payments
To personalize your experience and recommend services
To monitor platform safety and prevent fraud
To meet regulatory and tax obligations
We don’t sell your data. We only share it when necessary—and always responsibly.
Service Providers (e.g., your name and address for job fulfillment)
Payment Partners (e.g., for transactions via secure gateways like Paystack, Flutterwave, or Stripe)
Customer Support Tools (e.g., to help resolve your issues efficiently)
Legal & Regulatory Authorities when required by law or investigation
Technology Partners who host or process data on our behalf under strict confidentiality agreements
We use cookies and similar tools to:
Remember you between visits
Track preferences and improve user experience
Analyze website and app performance
Deliver relevant marketing and retargeting campaigns
You can control cookie settings via your browser or mobile app settings.
We retain your data for as long as your account is active, or as required to:
Fulfill legal, regulatory, or financial obligations
Support customer service inquiries
Prevent fraud or misuse
Generate anonymized insights for platform improvement
When data is no longer needed, we securely delete or anonymize it.
While WorkForYou primarily serves the African region, your data may be stored or processed in data centers outside your country. We take all necessary safeguards to ensure your data is handled securely, in line with international privacy laws such as POPIA (South Africa), GDPR (EU), or CCPA (California) where applicable.
You’re always in control of your data. You can:
Update your profile and preferences
Request access to your personal information
Ask us to correct or delete your data
Opt-out of marketing communications
Withdraw consent where processing is based on it
To make a request, contact us at privacy@workforyou.co.za.
WorkForYou is intended for individuals 18 years or older. We do not knowingly collect or store information from children. If we become aware of any data collected from a minor, we will delete it immediately.
We may update this policy from time to time to reflect changes in our services, laws, or best practices. If we make material changes, we will notify you via email, app notification, or on our website.
Have questions, feedback, or concerns? We're here to help.
Email: privacy@workforyou.co.za